DOMESTIC SHIPPING (USA)
Standard Shipping (2-8 day delivery): Free on orders over $20.00
Please note some items that ship direct from Europe may take 5-15 business days for delivery. Contact us if you have any delivery time or transit questions.
Ground, 2nd Day & Next Day Air: Actual shipping fees are determined by the address and merchandise total at checkout.
Shipping is the charge for your order processing, item selection, packaging, transport, and handling. Delivery times are not guaranteed, notwithstanding additional charges, but are our best approximation and will vary with specific requests, such as gift box, gift wrap, and monogramming. Shipping is subject to change and will be determined at time of order.
* Shipping charges and times may vary by merchandise.
Depeche-Toi ships orders via UPS, USPS, FedEx, and DHL. Orders over $200 may require a signature at delivery.Damaged Shipments
In the rare circumstance that your shipment arrives damaged, please report this damage to us within 7 days of receipt. You may be asked to send photographs of the box, packaging and items and to keep these items for a claim investigation by the carrier. A replacement order will be shipped to you accordingly.
Designer Direct Shipping
Certain in-stock items may ship to you direct from the designer in foreign countries and require 7-14 business days for delivery. These items are identified in their product description and cannot be shipped to PO boxes or military addresses (APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands).
Your order may arrive in multiple shipments at no additional cost to you. This allows for faster delivery of your order and some items ship direct from the fashion house in their respective country as listed under the product description.
Skin & Body Products
Some skin and body items may be considered hazardous materials due to their alcohol content and cannot be shipped to certain zip codes in Alaska, PO boxes, military addresses (diplomatic pouch mail, APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands) or international addresses.
Orders over $200.00 are shipped insured delivery at no additional charge. A signature is required upon delivery.
These items usually arrive within 2-4 weeks. For shipping timeframes on customized items shipped internationally, please contact customer service.
Certain in-stock items may require 5-15 business days for delivery. These special orders cannot be shipped to PO boxes or military addresses (APO, FPO, Guam, Puerto Rico and U.S. Virgin Islands).
In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box.
Other Shipping Terms
- For orders that require more than one package, the additional charge for second business day and next business day deliveries will be per package.
- Returns may affect final shipping charges. Shipping charges are not refundable unless merchandise is damaged or defective.
- Items requiring special delivery have shipping charges indicated in parentheses after the price. For those items only, the amount in parentheses is the total shipping charge.
- In compliance with U.S. Department of Transportation rules, restricted items must be delivered via standard shipping and cannot be shipped to APO, FPO & DPO addresses.
- If you change the shipping address after an order has shipped, there may be an additional charge.
International Shipping Options & Charges
International shipping costs will be calculated based on the items you are purchasing, your chosen shipping method and your shipping destination.
International Duties & Taxes
International taxes, tariffs and value-added tax (VAT) will not e calculated into your final order total during Checkout. They are based on the purchased merchandise's country of origin or manufacturing and the classification of that merchandise in accordance with a harmonized system used by the country the order is delivered to.
You will be required to pay duties and taxes, along with any collection fees, to the shipping carrier upon receipt. If the due charges are not paid COD, the merchandise will be returned back to us and the customer will not be refunded any of the shipping charges.
International Shipping Timelines
Most in-stock items will arrive to international addresses within 7-20 business days after receipt of your order. You'll see a shipping range specific to your destination in Checkout.
Please note that shipping windows are estimates and delivery dates cannot be guaranteed.